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Billing, Subscription & Unlimited Seats Policy

TeamSigs was built on the principle of radical commercial simplicity. Most B2B software vendors penalize growing companies with per-seat pricing, surprise tier upgrades, and rigid licensing caps.

TeamSigs operates on a transparent, flat-rate annual corporate subscription.

The Flat $149/Year Corporate Plan

Every paying organization on TeamSigs subscribes to the same comprehensive corporate plan:

  • Price: $149 per year ($149/year, billed annually).
  • Billing Cycle: 12 months from the date of activation.
  • Included Features:
    • Master template customization and administrative locking.
    • 3-tier template variable governance ({{var*}}, {{var}}, {{var#}}).
    • Bulk CSV directory synchronization with automatic upsert.
    • Direct transactional email invite dispatch.
    • Passwordless 6-digit OTP employee authentication.
    • Strict role-isolated /my-signature employee portal.
    • Real-time employee adoption and tracking status.

The Unlimited Seats Policy

When you subscribe to TeamSigs for Companies, your subscription covers your entire organization with no user limits:

  • No Seat Limits: Whether you have 10, 150, or 2,500 employees, your annual price remains exactly $149/year.
  • No Tier Upgrades: We do not offer "Starter", "Business", or "Enterprise" tiers. All corporate governance and admin features are unlocked immediately.
  • No Surprise Invoices: Adding new hires or scaling your headcount will never trigger overage fees or automated invoice adjustments.

Managing Payment Methods & Invoices (Stripe Customer Portal)

All billing, payment processing, and receipts are powered securely by Stripe, a certified PCI Service Provider Level 1. TeamSigs never stores your credit card numbers on our servers.

Accessing the Customer Portal

To view past invoices or update your corporate payment method:

  1. Log into your administrator account at teamsigs.com.
  2. Click Billing in the left navigation sidebar.
  3. Click the Manage Subscription (Stripe Portal) button.
  4. Inside the secure Stripe portal, you can:
    • Download itemized PDF receipts and tax invoices.
    • Update your company name, tax ID (VAT / GST / EIN), and billing address.
    • Add a new credit/debit card or update an expiring card.
    • View upcoming renewal dates.

Cancellation & Renewal Policy

Automatic Renewal

Subscriptions renew automatically each year on your anniversary date to prevent accidental lapse in employee signature access. Stripe will automatically charge your payment method on file and dispatch a receipt to your billing contact email.

How to Cancel

You may cancel your subscription at any time with no penalties or cancellation fees:

  1. Navigate to Billing > Manage Subscription (Stripe Portal).
  2. Click Cancel plan.
  3. Confirm the cancellation.

What Happens When You Cancel

  • Grace Period: Your corporate plan remains fully Active until the end of your current paid billing period.
  • Post-Expiration: Once your billing period expires, your domain status shifts to Free.
  • Employee Access: When a domain is no longer active, employee OTP logins are suspended, protecting your directory and ensuring former employees cannot access the portal.
  • Data Retention: Your company templates and directory records are preserved for 90 days in case you choose to reactivate.